Return & Refund

How long do I have to return an item?
You may return your order within 30 days of receiving it.

Which items are eligible for return?
Products must be unused, unwashed, and undamaged.

Items must be returned in original condition, ideally in original packaging.

How do I return a product?
Email us at info@himalayapashmina.com

Include your batch number and the reason for return.

We will send you the return form and return address.

Who pays for return shipping?

To maintain fair and transparent pricing, return shipping costs are the responsibility of the customer.

This applies to all returns, including those requested within our 30-day return window.

When will I receive my refund?
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.