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Include your batch number and the reason for return.
We will send you the return form and return address.
Who pays for return shipping?
To maintain fair and transparent pricing, return shipping costs are the responsibility of the customer.
This applies to all returns, including those requested within our 30-day return window.
When will I receive my refund? Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.