Returns & Exchanges

  • How long do I have to return an item?
    You may return your order within 14 days of receiving it.

  • Which items are eligible for return?
    Products must be unused, unwashed, and undamaged

    Items must be returned in original condition, ideally in original packaging

  • How do I return a product?
    Email us at info@himalayapashmina.com

    Include your order number and the reason for return

    We will send you the return form and return address

Instructions

  • Who pays for return shipping?
    We cover return shipping costs if:

    • The product is damaged, incorrect, or

    • You are not satisfied and wish to return it within the 14-day return period

    We believe luxury shopping should be worry-free, so your first return is always on us.

  • When will I receive my refund?
    Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.